WebServices Inbound Integration

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Inbound means that other applications make calls to ServiceNow's REST API to get information from SN,  basically when some other tool hits your instance(wsdl) with a payload and you process it and acknowledge it. EG, if an incident gets created in a third party tool then an incident gets created in a service now . Here we accept the request and process it.

- Direct Web Services

- Web Service Import Sets

-Direct Web Service API :
Servicenow by default creates a webservice api for every table in the system, if you create a custom table system will provide SOAP and REST api to perform CURD operations.

- Web Service Import Sets
Staging web-service/Web Service Import Sets: this staging allow third party to send data to import table and then we do transform map by qualifying the data to send into the Servicenow.



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