WebServices Inbound Integration
Inbound means that other applications make calls to ServiceNow's REST API to get information from SN , basically when some other tool hits your instance(wsdl) with a payload and you process it and acknowledge it. EG, if an incident gets created in a third party tool then an incident gets created in a service now . Here we accept the request and process it. - Direct Web Services - Web Service Import Sets -Direct Web Service API : Servicenow by default creates a webservice api for every table in the system, if you create a custom table system will provide SOAP and REST api to perform CURD operations. - Web Service Import Sets Staging web-service/Web Service Import Sets: this staging allow third party to send data to import table and then we do transform map by qualifying the data to send into the Servicenow.